📌 Terms & Conditions

Last Updated: 07 December 2025

Welcome to shahembroderyshawls.com.
These Terms & Conditions (“Terms”) govern your access and use of our website and the purchase of our products.

By using this website, you agree to these Terms. If you do not agree, please discontinue use of the website.

1️⃣ General Information

This website is owned and managed by Mohd Shahjahan.
We reserve the right to update, modify, or replace these Terms at any time without prior notice.
Continued use of the website means you accept the updated Terms.

2️⃣ Products & Descriptions

We sell Cashmere and Embroidered Shawls.
Product images are for representation only; actual colors and textures may vary due to screen and lighting.
Handmade variations in design are normal and not considered defects.

3️⃣ Orders & Payments

All orders are subject to availability and confirmation of payment.
We accept valid and secure payment methods displayed during checkout.
Prices mentioned on the website are final and inclusive of applicable taxes (if any), unless otherwise stated.

4️⃣ Shipping & Delivery

Delivery timelines are estimates and may vary due to location and logistics.
We will not be responsible for delays caused by courier or external issues beyond our control.
Correct shipping address must be provided by the customer.

(For detailed info, refer to our Shipping Policy — can be created if required)

5️⃣ Returns, Exchanges & Cancellations

Due to the nature of handcrafted products, returns/exchanges are limited and accepted only under specific conditions like damaged product received.
Cancellations are allowed before shipment only.
Customers must notify us within 48 hours of delivery for any issue.

(A detailed Refund & Return Policy can be added optionally)

6️⃣ Intellectual Property

All content including images, product designs, branding, and text belongs to shahembroderyshawls.com.
Copying or unauthorized use is strictly prohibited.

7️⃣ Limitation of Liability

We are not responsible for:

Misuse of products
Losses caused by delays
Third-party website activity
Typographical or listing errors

Our maximum liability will be limited to the order value only.

8️⃣ User Conduct

Users must not:

Perform fraudulent transactions
Use the website for unlawful activities
Upload malicious tools like viruses, trojans, etc.

9️⃣ Governing Law

These Terms are governed by the laws of India.
Any dispute will be handled in the jurisdiction of India only.

📞 Contact Details

For queries or support:

Website: shahembroderyshawls.com
Owner: Mohd Shahjahan
Phone: +91 9693484190
Email: mohdshahjahan094@gmail.com

Using this website means you accept these Terms & Conditions.

Terms & Condition